London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour

REVIEW · LONDON

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour

  • 4.45,332 reviews
  • 1 - 2 days
  • From $74
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Operated by Big Bus Tours - London · Bookable on GetYourGuide

Traveller rating 4.4 (5,332)Duration1 - 2 daysPrice from$74Operated byBig Bus Tours - LondonBook viaGetYourGuide

London is a lot. This plan helps you tame it. You get a full-value sightseeing bundle: open-top hop-on hop-off buses, a timed ride on the London Eye, and a relaxing River Thames cruise along the skyline.

I really like the flexibility here. The bus lets you hop off at major sights like Westminster Abbey, Big Ben, Buckingham Palace, Tower Bridge, and St Paul’s Cathedral, then get back on when you’re ready.

One drawback to factor in is London traffic. Even with frequent buses, parts of your day can crawl—so build in wiggle room, especially if you want to stack multiple stops in one afternoon.

Key things that make this bundle work

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Key things that make this bundle work

  • Hop on and off all day on the Big Bus route(s), so you control the pace instead of racing a group
  • London Eye time slot requirement means planning matters, especially if you’re visiting at peak times
  • Thames cruise is one-way and scenic (about 40 minutes) with departures every 15–40 minutes in summer
  • Real-time bus tracking via the Big Bus app helps you stop guessing and start sightseeing
  • Optional guided walking tours (only with the 48-hour ticket) add depth without adding transportation stress
  • Audio commentary in many languages and complimentary headphones make the ride feel like a guided tour

A one-ticket sampler of London from land, sky, and water

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - A one-ticket sampler of London from land, sky, and water
This package is built for the classic London problem: you want the highlights, but you also want to breathe. The hop-on hop-off bus handles your big, spaced-out sights across central London. Then the London Eye gives you a bird’s-eye view that makes the whole city finally click. Finally, the Thames cruise is your reset button after walking and waiting.

What you’re really buying is time efficiency. Instead of chaining trains, taxis, and long transfers, you’re using one system to get you to the right neighborhoods. And because the bus is open-top, you get those skyline moments without timing them perfectly for street-level photos.

The included sights are also the right kind of iconic. You’ll pass Westminster area landmarks, Buckingham Palace zone, the river crossings, and the St Paul’s area—enough variety that even a short trip won’t feel like you did the same blocks over and over.

You can also read our reviews of more boat tours in London

Open-top hop-on hop-off: how to use the Big Bus efficiently

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Open-top hop-on hop-off: how to use the Big Bus efficiently
The bus ticket is either 24 hours or 48 hours, and you can board at multiple stops along the way. That matters because London’s best plan is rarely a straight line. You’ll likely start at a convenient stop near where you are staying, then adjust as your day evolves.

I’d treat the bus like a moving front porch. Ride the top deck for orientation, then hop off when you want time on the ground. The main stops and featured landmarks include Big Ben, Westminster Abbey, Buckingham Palace, London Eye, Tower Bridge, and St Paul’s Cathedral.

Here are a few practical tips that will save you stress:

  • Use the Big Bus app for route info and live tracking. People specifically call out that it shows arrival time at your stop, which makes boarding feel predictable.
  • Pay attention to stop numbering and signage. One common complaint is that the map can be confusing; stop numbers on-site help you confirm you’re waiting for the right bus.
  • Don’t expect miracles during peak traffic. Even when buses run frequently, London roads can slow everything down. If your schedule is tight, plan your London Eye time first and let the bus fill the rest.

Also, you’re not just sitting there. The bus includes digital audio commentary in multiple languages plus complimentary headphones and free Wi‑Fi on board all buses. That’s handy for families, solo travelers, and anyone who wants the “what am I looking at” part handled while you focus on views.

Route highlights you’ll actually care about: Westminster to St Paul’s and beyond

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Route highlights you’ll actually care about: Westminster to St Paul’s and beyond
Big Ben and the Westminster area sit near the start of most first-timer lists, and this route covers that heart of central London. You’ll see the Parliament complex and Westminster Abbey from the bus, then you can get off to do the area at walking pace.

From there, the route is designed to connect the major sightseeing clusters without you having to plot every transit hop. Your bus route highlights include:

  • Buckingham Palace and Changing of the Guard
  • Houses of Parliament and Big Ben
  • Westminster Abbey
  • 10 Downing Street, Whitehall, Piccadilly Circus, Oxford Street, Regent Street
  • Trafalgar Square, London Dungeon, Sea Life London Aquarium, Madame Tussauds
  • Covent Garden, Bank of England, Monument
  • St Paul’s Cathedral, Tower of London, Tower Bridge, The Shard
  • British Museum
  • Marble Arch, Mayfair, Green Park, Hyde Park Corner
  • Harrods, South Kensington Museums, Kensington Palace
  • Notting Hill

That’s a lot for one ride, but the key is how you use it. If you’re short on time, you can do a fast loop to get orientation and photos. If you have 48 hours, you can hop off in the morning, do a museum or neighborhood walk, then return later for a different perspective.

One realistic note: buses can be slow in traffic. If you’re the type who hates sitting, you’ll want to combine bus rides with short, high-reward stops. For example, do one “anchor” stop where you’ll spend time on foot, then use the bus again to jump to the next anchor.

London Eye: the skyline you’ll understand later

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - London Eye: the skyline you’ll understand later
The London Eye is the star here, and you’re getting it as part of the bundle with an entry ticket included. You’ll hop off the bus near Westminster Bridge and ride the wheel for a 360-degree panoramic view of London’s skyline. From up there, landmarks you saw at street level finally read like a map.

A big practical point: you must pre-book a time slot for the London Eye after booking. That’s not optional, and it’s worth treating as your first scheduling task so you don’t lose half a day to peak-hour availability.

Timing is the difference between good photos and great photos. Reviews point out two useful patterns:

  • Going early can reduce the sense of chaos. Some people mention short waits or fast-moving lines even when the city is busy.
  • Doing your rotation as light fades can give you that day-to-night effect. One reviewer specifically liked the mix of daylight and darker views in the same experience.

What to expect during the ride: it’s managed well, and several people note the ride feels smooth and not overly crowded inside the capsule. If you get motion-sensitive, it helps to choose a time slot earlier in the day when you’re less tired from walking.

If you’re thinking of fit and comfort: the capsule is a big part of the experience. Plan on spending time looking out and letting your brain connect the skyline dots, not just grabbing quick snaps.

Thames River cruise between Tower and Westminster: the easy reset

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Thames River cruise between Tower and Westminster: the easy reset
The river cruise is included as a one-way ride between Tower of London and Westminster Pier, and it can be in either direction depending on your ticket setup. Expect about 40 minutes on the water with live commentary during the cruise.

Departures are frequent, which helps you avoid the dreaded “waiting around by the river” feeling. The listed schedule is:

  • Every 15–40 minutes in summer
  • Every 30–40 minutes in winter

Where to board matters. For the cruise, you head straight to the City Cruises terminal at either Westminster Pier or Tower Pier, show your ticket, and board. This is one of those parts where you’ll feel the value of an integrated ticket system: it’s direct and simple once you’re at the right pier.

The vibe on the Thames ride tends to be relaxed. Reviews highlight that the commentary can be entertaining, with named hosts like Pasquale, Bill, and Dave mentioned for making the trip fun rather than just factual.

A couple of considerations:

  • Traffic won’t affect the cruise, but the day’s pace might. If you’re trying to cram everything into one tight itinerary, the bus might slow you down more than the boat does.
  • One person mentioned that the boat’s engine smell made them ill. If you’re sensitive to odors, give yourself a bit more space for fresh air before boarding.

Also, there can be rare disruptions (including cancellations). It’s not something you should plan your whole trip around, but it’s smart to keep your schedule flexible—especially around bad weather.

Your day-by-day game plan: 24 hours vs 48 hours

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Your day-by-day game plan: 24 hours vs 48 hours
With a short visit, a 24-hour pass works best if you treat the London Eye as your anchor. Here’s a straightforward approach:

  1. Get your London Eye time slot set early.
  2. Use the bus to reach the Westminster area and fill the gaps before or after your wheel ride.
  3. Take the Thames cruise later to cool down and get skyline photos from the water.

If you can stretch to 48 hours, this ticket becomes much more comfortable. You can do a full loop on Day 1 for orientation, then make Day 2 more intentional. The bus makes it easier to return to neighborhoods like Westminster, the river crossings, and the St Paul’s area without replaying transit planning.

One detail that affects how the pass feels: some people mention that the 48-hour validity starts when they first use it to board. That can be a hidden advantage because you’re not losing time while you’re still planning your day. Just remember you still need to fit the London Eye pre-booking into your actual calendar.

Included walking tours with the 48-hour ticket: quick story boosts

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Included walking tours with the 48-hour ticket: quick story boosts
The 48-hour option adds guided walking tours, which is a nice way to trade bus minutes for local detail. You get access to three tour options, each tied to a specific stop and time:

  • Royal Walk (Stop 8, 10:00)
  • Jack the Ripper (Stop 19, 13:00)
  • Harry Potter (Stop 21, 16:00)

These tours are included only with the 48-hour ticket, so if you’re considering an extra half day, this is one reason to pay attention to the upgrade.

In particular, reviews give some confidence about the Harry Potter walking tour experience, including a mention of a guide named Lea. If you’re traveling with teens or you just want a fun, story-driven walk, this is the kind of addition that can make the day feel more personal than a view-only day.

Price and value: why $74 can feel fair for first-timers

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Price and value: why $74 can feel fair for first-timers
For about $74 per person, you’re not just buying transportation. You’re bundling three major sightseeing components:

  • a 24- or 48-hour hop-on hop-off bus with multiple routes
  • London Eye entry
  • a Thames River cruise (about 40 minutes)

That matters because these individual pieces can be among the priciest “anchor attractions” in London. The bus part also adds more than logistics. It helps you explore on your schedule, with audio commentary and the freedom to hop off when something grabs your attention.

The real value shows up when you use it properly. If you treat it as a single loop from stop to stop, you get orientation. If you hop off for a second round at places you want to revisit, you multiply the benefit without buying anything extra.

One more value factor: people consistently mention that the system is easy to manage once you use the app. Redemption and ticket use are simple, and that reduces the mental load of day-of sightseeing.

The main downsides to plan around (so your day stays fun)

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - The main downsides to plan around (so your day stays fun)
Even strong sightseeing bundles have friction points. Here are the ones that show up most in the real-world experience you’ll likely have:

1) Traffic can stretch the bus timeline

Some people say progress can be slowed to a crawl, and that can make it harder to chain multiple stops quickly. The fix is simple: don’t plan three major activities within one narrow window. Give yourself a cushion.

2) Waiting and queues can still happen

The London Eye tends to be well managed, but queues can vary. Reviews mention short lines on some days and fast-moving lines in general. Still, peak times exist, so go early if you can.

3) Audio can be hit or miss

The bus includes recorded commentary, and while many people enjoy it, at least one reviewer found it irritating. If you’re picky about audio, bring your own headphones or plan to alternate between listening and sightseeing.

4) River comfort issues

One traveler mentioned engine smell. The Thames cruise is outdoors and scenic, but if you’re sensitive, keep that in mind.

Who this London package fits best

This is a great match for:

  • First-time visitors who want the biggest icons with minimal transit planning
  • Families who want a comfortable way to cover distances without everyone sprinting
  • Couples and solo travelers who like structure but also want control
  • Anyone who values views from above and from the water, not just street-level landmarks

It might be less ideal if:

  • You prefer guided walking tours only and hate bus time
  • You’re visiting during a period where you expect major route disruptions
  • You want to spend most of your day in one neighborhood and don’t need wide coverage

Should you book this London Eye, River Cruise, and hop-on hop-off bundle?

Yes, if you’re trying to make a short trip feel complete. The mix of bus + London Eye + Thames cruise hits three different “ways of seeing London,” and that’s the best strategy when your time is limited.

Book it if you:

  • want an easy plan that connects major landmarks like Big Ben, Westminster, Buckingham Palace, and St Paul’s
  • care about skyline views from the London Eye
  • want a low-effort reset with the Thames cruise

I’d hold off or reconsider if you:

  • hate the idea of traffic delays affecting your schedule
  • know you won’t use hop-on hop-off flexibility (because you’d be better with tickets just for the Eye or just for the river)

If you do book, my best advice is simple: lock in your London Eye time slot early, then use the bus as your flexible transport between neighborhoods, not as a rigid clock.

FAQ

FAQ

How long is the hop-on hop-off ticket valid?

It’s valid for 24 hours or 48 hours, depending on the option you choose.

Do I need to pre-book a time slot for the London Eye?

Yes. After booking, you must pre-book your London Eye time slot, and you’ll get instructions in your confirmation.

Where can I board the hop-on hop-off bus?

You can board at any Big Bus stop on the route. A recommended starting point is Stop 12: London Eye (outside the London Marriott County Hall).

How do I activate my bus ticket?

You can either download the Big Bus app and use your reference number to add and activate the booking, or show your printed or mobile voucher to staff or the driver at a stop during operating hours.

How long is the Thames River cruise?

The cruise is approximately 40 minutes.

Where do I board the Thames cruise?

You board at the City Cruises terminal at Westminster Pier or Tower Pier. You’ll need to show your City Cruises ticket to staff before boarding.

How often do the boats depart?

In summer, cruises depart every 15–40 minutes. In winter, they depart every 30–40 minutes.

Is a walking tour included?

Walking tours are included only with the 48-hour ticket. Options are Royal Walk (10:00), Jack the Ripper (13:00), and Harry Potter (16:00), each tied to a specific bus stop.

What languages is the audio commentary available in?

The audio guide is available in Chinese, English, French, German, Italian, Portuguese, and Spanish.

What’s included on the buses besides the ticket?

You get digital audio commentary with complimentary headphones, free Wi‑Fi on board the buses, and the buses are wheelchair accessible.

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